Privacy Policy
This privacy policy describes how EasySwissVignette collects, uses, and protects the personal information provided when you use our site or services. We are committed to protecting your privacy and handling your data openly and transparently.
What information we collect
When you use our service, we may collect personal information that you voluntarily provide to us. This includes information necessary to process your vignette application, such as:
Contact details (e.g., your name, address, country, phone number, email address)
Vehicle information (e.g., license plate number, vehicle type, country of registration)
Payment information (processed securely by our payment partners)
Information provided when you contact us for customer assistance.
We may also automatically collect certain technical information when you visit our site, such as your IP address, browser type, operating system, referring URLs, and site usage data. This information is generally non-identifying and helps us understand how our site is used and improve your experience.
How we use your information
We use the information we collect for the following purposes:
To provide the vignette services you request, including processing your application and registration.
To process your payments securely through our payment gateway partners.
To communicate with you regarding your application, service updates, and customer support inquiries.
To improve our services and the functionality of our online platform.
To comply with legal obligations and regulations relevant to providing our services in Switzerland and internationally.
To prevent fraud and ensure the security of our service.
Legal basis for processing
We process your personal information based on several legal grounds, including:
The necessity of processing for the performance of a contract with you (e.g., processing your vignette application).
Your consent, where required by law.
Compliance with a legal obligation to which we are subject.
Our legitimate interests, such as improving our services, provided these interests do not override your fundamental rights and freedoms.
Data retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the performance of the service, compliance with legal requirements, and resolving disputes. Specific retention periods depend on the type of data and the purpose of processing.
Sharing your information
We may share your personal information with third parties only in specific circumstances:
With service providers who perform functions on our behalf, such as payment processors, IT service providers, and customer support platforms. These providers are contractually bound to protect your data and use it only for the purposes for which we disclose it to them.
With relevant Swiss authorities or partners as required to process and validate your vignette application.
If required by law, court order, or governmental regulation.
In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties for their marketing purposes.
International data transfers
As a service operating from Switzerland, your data may be processed within Switzerland. If we transfer your data to service providers located outside of Switzerland or the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or relying on countries recognized as providing an adequate level of data protection, to ensure your data is treated securely and in accordance with this policy.
Your data protection rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
The right to access the personal information we hold about you.
The right to request rectification of inaccurate or incomplete data.
The right to request the erasure of your personal information under certain conditions.
The right to request the restriction of processing your data.
The right to object to the processing of your data based on legitimate interests.
The right to data portability, allowing you to receive your data in a structured, commonly used format.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details provided below.
Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security.
Cookies and similar technologies
Our site may use cookies and similar technologies to enhance your browsing experience, analyze site usage, and for technical purposes necessary for the operation of the service. You can manage your cookie preferences through your browser settings.
Children's privacy
Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site. We encourage you to review this policy periodically.
Contact us
If you have questions about this privacy policy or our data practices, you can contact us at:
EasySwissVignette
Seefeldstrasse 47
8008 Zurich
Switzerland